Turning Stars into Cash: Master Your Online Reviews
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1h 1m
Don’t let unanswered reviews cost you business! Ignoring reviews can make the situation even worse. You must respond. The question is: HOW?
Join Matthew Olson, President of the marketing agency Signalfire as you walk through a practical playbook of responding to reviews effectively. You’ll learn how to:
• Keep your profile up to date
• Reinforce positive reviews that showcase your service offerings and encourages repeat business
• Respond to negative reviews that demonstrates you care about your customers’ experience
• Write responses that help with your Google rankings
• Tackle issues like review bombing and reporting fraudulent reviews
Be ready to take notes and ask questions! This workshop will show you how to turn your ugliest review into a business-getting testimonial.
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