It’s Not What You Say—It’s How You Say It: Mastering Communication (2026)
iLandscape 2026
•
1h 2m
Presented by Lola Wright at iLandscape 2026
In high-stakes industries like landscape design and construction, relationships are everything—whether with clients, crew members, vendors, or business partners. But even the most skilled professionals can find themselves caught in miscommunication, frustration, or team breakdowns—not because of what they said, but how they said it.
In this engaging and practical session, transformational leadership expert Lola Wright introduces the Spectrum of Communication, a powerful model for increasing your self-awareness, enhancing collaboration, and creating stronger, more effective relationships. You will explore the three core modes of communication—Ego, Curiosity, and Essence—and learn how to recognize and shift where you are communicating from.
You will walk away with:
- A practical framework to assess and elevate your communication
- Tools to navigate difficult conversations with more clarity and less friction
- Greater confidence in expressing preferences and offering feedback
- Insight into how to lead with emotional intelligence and reduce reactive behaviors
- A deeper understanding of how your communication shapes morale, culture, and results
Whether you are managing a team, navigating client demands, or leading your business forward, this session offers an essential upgrade to one of your most powerful tools—your voice.
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